I created my first successful business at 16-years of age. After selling the business 7-years later, I joined Mercury Document Imaging at what was to be a temporary job.
I quickly learned the business, was good at it and realized that document management technology could be a fabulous long-term career.
Within 5-years, I was promoted to General Manager and purchased the company. During my 36-year tenure, I worked with my team and successfully pivoted the company through many iterations, navigating through countless major technology changes and ultimately becoming a cutting-edge document technology company, highly respected in the industry.
In 2014 Mercury was recognized by Xerox and given its prestigious, “Partner of the Year“ award . Mercury received this award above 1,440 other worthy partners in the USA.
I’m also extremely proud that Mercury led the country’s Xerox community for Customer Service Excellence from 2004-2018.
In 2018, Mercury was acquired by Visual Edge Technology and I was retained as President. During the 3-year transition, with the help of an amazing team, Mercury continued to grow even though the pandemic.
In 2019 I began hosting Small Bizcast... ...a bi-monthly podcast called where I interview "Small Business Heroes" who share their stories and impart their wisdom
Small BizCast has been well received by its loyal audience and has seen a steady growth in downloads and popularity.
In July of 2021, after fulfilling my commitment, I resigned as President of Mercury to begin Hot Dog Business Growth... A counseling practice to help Small Business Heroes achieve their goals and reach new heights.
I welcome your feedback and invite your input.
Founded by our host, Joel Volk,
Hot Dog fuels growth for businesses and professional services through leadership, executive counseling, strategic planning, consulting, marketing, and customer service training.
Our expert team members are matched to our clients based on their real-world experience and subject matter expertise in a wide variety of industries.
With a strong emphasis on open communication and through clear goals and objectives, the Hot Dog team collaborates with our clients through the entire process, there is nothing we relish more than being a part of assisting our client’s achieve success.
JorgensenHR (JHR) believes that an employers’ workforce is the single key to customer satisfaction, reputation, growth, profitability and the ultimate success of the company. JHR works to ensure that your employees are engaged, well-trained, and led by owners and management that are passionate about the success of the company and its employees.
Charles Volk, Producer
Mr. Thrive Media
Providing independently-produced media while helping to nurture a thriving international community for artists and entertainment professionals.
Voted #1 Podcast Producer
(By his proud and loving father)
"WISH I HAD A MILLION DOLLARS!" THIS IS HOW WE ALL DREAM ABOUT OUR SMALL BUSINESSES...LET'S GET THERE TOGETHER! HOT DOG!